FAQ

How do I find my tracking number? close/open
As a security measure, there will be a 1-week delay before any high-value packages can be released for shipment.
This is to protect all of our customers and your valuable items.

If the customs value for any of your items is greater than $2,500, the US Customs Department requires us to fill out special documents.
There is no added cost for this, but shipping/transit times may be delayed until the forms are submitted and reviewed by customs.
How long will it take for my package to reach me? close/open
As a security measure, there will be a 1-week delay before any high-value packages can be released for shipment.
This is to protect all of our customers and your valuable items.

If the customs value for any of your items is greater than $2,500, the US Customs Department requires us to fill out special documents.
There is no added cost for this, but shipping/transit times may be delayed until the forms are submitted and reviewed by customs.
What if I'm shipping high-value goods? close/open
As a security measure, there will be a 1-week delay before any high-value packages can be released for shipment.
This is to protect all of our customers and your valuable items.

If the customs value for any of your items is greater than $2,500, the US Customs Department requires us to fill out special documents.
There is no added cost for this, but shipping/transit times may be delayed until the forms are submitted and reviewed by customs.
Why is my shipment on hold? close/open
As a security measure, there will be a 1-week delay before any high-value packages can be released for shipment.
This is to protect all of our customers and your valuable items.

If the customs value for any of your items is greater than $2,500, the US Customs Department requires us to fill out special documents.
There is no added cost for this, but shipping/transit times may be delayed until the forms are submitted and reviewed by customs.